Terms & Conditions

Membership Terms and Conditions

VALIDITY DATE
  • 1 year from the date of issue.
APPLICATION MODE
  • Apply at WISATAPEDIA PLATFORM App and Site.
  • Payment made is strictly non-refundable.
ROCESSING LEADTIME
  • Applications without the compulsory information duly completed will not be processed.
  • Please Whatsapp Membership Hotline at +62 819-1898-9898 immediately if you did not receive the welcome email after 1x 24 hours.
  • Virtual card will be issued at your member area.
  • Payment made is strictly non-refundable.
NON-TRANSFERABLE
  • The Single Membership is strictly non-transferable and member must present identification as and when required.
TRANSFERABLE
  • The Family Membership and Business Membership is transferable and member no need present identification when required.
RENEWAL / REPLACEMENT
  • The renewal advice slip will be e-mailed 2 months before the expiry of the WISATAPEDIA Membership.
  • Renewal or Replacement fee paid is strictly non-refundable. In the event of payment discrepancies, adjustment will be made by extending or shortening the Expiry Date of the new WISATAPEDIA Membership without prior notice.
  • You shall be considered a new member in your subsequent application if the expiry date of your existing membership exceeds 2 months.
PERSONAL INFORMATION
  • WISATAPEDIA may use, collect and/or disclose your personal information that is necessary to verify your identity, process your membership, deliver products and services to you, send out membership renewal reminders, analyse your preferences and inform you of upcoming promotions or events organised or co-organised by WISATAPEDIA.
  • WISATAPEDIA may disclose your personal information to third party service providers in connection with the above, where necessary, under a duty of confidentiality to WISATAPEDIA.
  • You may access and/or correct your personal information by calling our Membership Hotline at +62 819-1898-9898 emailing us at membership@wisatapedia.co.id or logging-in to our website at www.wisatapedia.co.id
MARKETING INFORMATION
  • WISATAPEDIA may update you with information such as promotions, launch of new products and special events via direct mails, emails and text messages.
  • If you do not wish to receive our marketing mails, emails and text messages, you may opt out at any time by calling our Membership Hotline at +62 819-1898-9898, emailing us at membership@wisatapedia.co.id or selecting the unsubscribe option at the bottom of the messages.
DISCREPTION
  • WISATAPEDIA is entitled at any time in our absolute discretion without liability, without notice and without giving reason, to suspend or terminate your right to use the WISATAPEDIA Membership, to refuse to re-issue, renew or replace the Membership should any of the conditions and privileges be abused. More information on WISATAPEDIA Privacy Policy.